FregranceX

Privacy Policy

Last updated: 14 September 2026

FregranceX South Africa (“we”, “us”) operates the website fregrancex.co.za. This policy explains what we collect and why.

What we collect

Order information — name, delivery address, email, phone number, payment status (we never see or store full card numbers; payments are processed by our payment gateway).
Account information — if you create an account: email and a salted, hashed password.
Newsletter — your email address if you subscribe; we never sell or share it.
Analytics — aggregated, privacy-respecting usage statistics (Google Analytics 4) to understand what our customers browse.

How we use it

To process orders, provide customer support, prevent fraud, and — only if you’ve subscribed — send you our newsletter. That’s it. No selling your data. No spam. No surprise sharing with third parties beyond our courier and payment processors, who are contractually bound to protect it.

Your rights (POPIA)

Under South Africa’s Protection of Personal Information Act you may request access to, correction of, or deletion of your personal information at any time. Write to support@fregrancex.co.za.

Cookies

We use cookies and similar technologies to keep your shopping bag working and to understand site usage. You can disable cookies in your browser; core shopping functionality will still work.