FregranceX

Terms of Service

Last updated: 14 September 2026

These terms govern your use of fregrancex.co.za, operated by FregranceX South Africa, a company registered in South Africa (CIPC).

Orders & pricing

All prices are in South African Rand (ZAR), inclusive of VAT. We may correct pricing errors, in which case we will cancel the affected order and refund any payment. An order is confirmed when we send your order-confirmation email.

Authenticity

We guarantee that all products sold on this website are genuine, full-size products of current batch. See our Authenticity Promise.

Delivery

Delivery is free on orders over R850. Estimated delivery times are 1–4 working days after dispatch; we are not liable for courier delays beyond our control.

Returns

Unworn products with seals intact may be returned within 30 days of delivery for a refund. See Shipping & Returns.

Limitation

Fragrances are personal-consumption goods; once a seal is broken we cannot resell the product. Our total liability for any claim is limited to the value of the order in question.

Governing law

These terms are governed by the laws of South Africa. Disputes fall under the jurisdiction of the Western Cape courts.